We are committed to providing our customers with better service. If you have any questions or suggestions, please feel free to contact us
For all customers, please note that our phonelines are available 24/7.
Due to peak season TOP KAWAII is experiencing a high volume of calls at the moment and our phone agents will only offer assistance for presales questions. Please kindly wait patiently for our agents to take your call. During peak times, it may take up to 10 -15 minutes to reach us. For any aftersales questions (order tracking , returns and refund) please kindly submit a ticket here. We will respond within 01 business day except public holidays.